RECRUITMENT PRIVACY STATEMENT

Updated on September 19, 2022

Welcome to Trip.com’s Recruitment Privacy Statement.

WHEN THIS PRIVACY STATEMENT APPLIES

Trip.com is committed to protecting personal data. This privacy statement will inform you as to how we look after the personal data we process as part of our recruitment process, including the personal data we collect via our recruitment website; it supplements other notices and privacy statements and is not intended to override them.

WHO WE ARE

Trip.com is made up of different legal entities. Our parent entity is Trip.com Group Limited, a NASDAQ listed company with its address at No 968 Jin Zhong Road, Chang Ning District, Shanghai, 200335 China. This privacy statement is issued on behalf of the Trip.com group so when we mention Trip.com, “we”, “us” or “our” in this privacy statement, we are referring to the relevant company in the Trip.com group responsible for processing your data.

To contact us, please email careers@trip.com.

THE KIND OF INFORMATION WE HOLD ABOUT YOU

In connection with your application to work with us, we will collect, store, and use the following categories of personal information about you:

The information you have provided to us in your curriculum vitae and covering letter.
The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, compensation history, photographs, employment history (including reasons for leaving), professional memberships and qualifications.
Any information you provide to us during an interview.
Right to work information and documentation.

We may also collect, store and use the following types of more sensitive personal information:

Information about criminal convictions and offences.
Information about your health, including any medical condition, health and sickness records.

And, if you reside in the United Kingdom or the European Union, we may also collect, store and use the following type of more sensitive personal information:

Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions./li>

HOW IS YOUR PERSONAL INFORMATION COLLECTED?

We collect personal information about candidates from the following sources:

You, the candidate.
Recruitment agencies.
Background check providers.
Your named referees.

HOW WE WILL USE INFORMATION ABOUT YOU

We will use the personal information we collect about you to:

Assess your skills, qualifications, and suitability for the role.
Carry out background and reference checks, where applicable.
Communicate with you about the recruitment process.
Keep records related to our hiring processes.
Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to the role since it would be beneficial to our business to appoint someone to that role.
We also need to process your personal information to decide whether to enter into a contract with you.
Having received your CV, covering letter and/or your application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you role. If we decide to offer you the role, we may then take up references and carry out criminal (where appropriate) and background checks before confirming your appointment.
Where we have your consent, we will also enter you into our Talent Community, where we will keep you up to date on our company highlights, relevant job vacancies and invite you to our recruitment events.

IF YOU FAIL TO PROVIDE PERSONAL INFORMATION

If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.

HOW WE USE PARTICULARLY SENSITIVE PERSONAL INFORMATION

We will use your particularly sensitive personal information in the following ways:

We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview.
We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation (if collected in the jurisdictions you reside in) to ensure meaningful equal opportunity monitoring and reporting.

INFORMATION ABOUT CRIMINAL CONVICTIONS

Where a role requires a high degree of trust and integrity, we may collect information about your criminal convictions history if we would like to offer you the role (conditional on checks and any other conditions, such as references, being satisfactory). We are entitled to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role.

AUTOMATED DECISION-MAKING

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

DATA SHARING

Why might you share my personal information with third parties?
We will only share your personal information with the following third parties for the purposes of processing your application: recruitment agencies, background check providers and other entities within Trip.com Group Limited. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

DATA RETENTION

How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer an employee, worker or contractor of the company we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
If you join our Talent Community, we will retain your data for 2 years unless you decide to leave the Talent Community during this period in which case we will delete it earlier.

RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

Your rights in connection with personal information
Under certain circumstances, for example if you are based in Europe, you have the right to:

Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please email careers@trip.com.

You have the right to make a complaint at any time to your local supervisory authority for data protection issues; however, we would appreciate the chance to deal with your concerns, so please contact us in the first instance.